Who We Are
This website is operated by Captain’s Plumbing & Heating.
Our website address is: https://captainsplumbing.ca
Captain’s Plumbing & Heating provides residential plumbing, heating, and gasfitting services in Edmonton, Beaumont, and surrounding areas.
Information We Collect
When you use this website, we may collect basic information that you voluntarily provide, such as your name, phone number, email address, and message details when you submit a contact form or request service.
We may also collect limited technical information, such as your IP address, browser type, and device information, to help with website security, spam prevention, and site performance.
Contact Forms
When visitors submit a contact form on this website, we collect the information entered into the form so we can respond to the inquiry.
This information may include:
- Name
- Email address
- Phone number
- Service request details
- Any other information provided in the message field
This information is used only to respond to your request, provide service information, or follow up regarding your inquiry.
Cookies
This website may use cookies to improve user experience and help the website function properly.
If you leave a comment on this site, you may choose to save your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again if you leave another comment. These cookies will last for one year.
Embedded Content From Other Websites
Pages on this website may include embedded content, such as videos, images, maps, or other third-party content.
Embedded content from other websites behaves the same way as if the visitor has visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, especially if you have an account and are logged in to that website.
Who We Share Your Data With
We do not sell your personal information.
Information submitted through this website may be shared only when needed to respond to your inquiry, provide requested services, manage website security, comply with legal obligations, or maintain website functionality.
How Long We Retain Your Data
Information submitted through contact forms may be retained as long as needed for customer service, business records, legal, administrative, or security purposes.
What Rights You Have Over Your Data
If you have submitted personal information through a form, you may request to receive an exported file of the personal data we hold about you.
You may also request that we erase any personal data we hold about you.
This does not include any data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Website form submissions may be sent to the business email address used by Captain’s Plumbing & Heating so the team can respond to service requests and inquiries.
Contact Information
For questions about this Privacy Policy or how your information is handled, please contact:
Captain’s Plumbing & Heating
Email: info@captainsplumbing.ca